Ivanti

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https://www.ivanti.com/ 

Description of technology

ITSM

IVANTI NEURONS - IT service management is a big challenge and users expect more and more. Ivanti Neurons for ITSM is an IT service management platform that turns helpdesk and support teams into strategic business activators. Cloud optimized but also available locally, it improves daily operations based on the ITIL standard. From reporting to problem resolution. Thanks to the extensive use of self-service, it optimizes the consumption of resources, allows for effective cooperation with users.

MDM/UEM

MDM/UEM - MDM / UEM CONSOLE - the fundament of a platform for managing, configuring, and creating security policies for mobile devices, dedicated to Android and iOS, but also allows you to manage Windows 10 and macOS. Depending on the needs, it is possible to implement the system in the on-prem version or use the cloud version, and the architecture in both cases has been simplified to a minimum and does not require the purchase of additional licenses, e.g., for a server system or a commercial database. In 2022 Ivanti has introduced a new nomenclature for the MDM / UEM console: the cloud console is Ivanti Neurons for MDM (previously Mobileiron Cloud); the on-prem console is Ivanti Endpoint Manager for Mobile (previously Mobileiron Core). Ivanti ZSO (Zero Sign-On, previously Mobileiron Access) is a complement to the MDM / UEM console, for Customers requiring top security solutions for corporate cloud services, such as Microsoft / Office 365, Google Workspace, Salesforce, Box, Dropbox ( or other systems that support the SAML 2.0 standard). ZSO allows you to precisely define WHO, from WHICH device and with WHICH application it connects to the company's cloud service. In addition, ZSO supports the zero sign-on mechanism that increases user security by resigning from the use of passwords in favor of authentication based on the use of digital certificates. For proper operation, the ZSO requires so-called identity provider (e.g., Microsoft ADFS, PingOne or Octa).

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